Don't Panic Management

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How Professional Services Firms Create Positive Client Relationships

March 16, 2021 by Amanda Rodhe Leave a Comment

How Professional Services Firms Create Positive Client Relationships

Professional services firms aiming for longevity must establish healthy, happy client relationships. These steps set firms up for success from the start.

Filed Under: Client Management, Small Business Tagged With: client management, professional services

6 Tips to Improve Your Communication With Your VA

March 21, 2018 by Erin Guidry Leave a Comment

6 Tips to Improve Your Communication With Your VA

It can be a little bit tricky to adjust to working with a virtual assistant. Here is how to improve your communication with your VA.

Filed Under: Client Management, Virtual Assistant Tagged With: business communication, client relationships, hire a virtual assistant, improving client relationships, outsource to a virtual assistant, workplace communication

How to Keep Your Head-in-the-Clouds Clients On Task

March 8, 2017 by Lee LeBreton Leave a Comment

How to Keep Your Head-in-the-Clouds Clients On Task

Working with head-in-the-clouds clients? Here's how to keep clients on task by monitoring their planning, proficiency, and accountability.

Filed Under: Client Management, Freelance Work, Productivity, Project Management Tagged With: client management, deadline management, Don't Panic Mgmt, improving client relationships, keep clients on task, product management, productivity tips

Ask These 4 Questions Before Taking On a New Freelance Client

June 22, 2016 by Kimberly Voorhis Leave a Comment

Ask These 4 Questions Before Taking On a New Freelance Client

Sometimes it's logistics and sometimes it's your gut, but these four questions are important to ask in order to set your freelance work up for success.

Filed Under: Client Management, Freelance Work Tagged With: client, client happiness, client management, don't panic, don't panic management, freelance client, freelance work, freelancer, freelancing, kimberly voorhis, saying no to clients, virtual freelance, virtual freelancer, virtual work, work at home mom

How to Artfully Manage Tough Clients and Hard Deadlines As a Freelancer

April 20, 2016 by Lee LeBreton Leave a Comment

How to Artfully Manage Tough Clients and Hard Deadlines As a Freelancer

As freelancers, we're used to having unique control over how we work. The buck stops with tough clients and deadlines, where so much is out of our control.

Filed Under: Client Management, Freelance Work Tagged With: balancing clients, client happiness, client management, clients, deadlines, difficult clients, don't panic, don't panic management, elise lebreton, freelance, freelance work, freelancer, freelancers, VA, virtual assistant

How to Spread the Love When You’re Balancing Multiple Freelance Clients

March 4, 2016 by Shannon Wurthman Leave a Comment

How to Spread the Love When You’re Balancing Multiple Freelance Clients

When I still worked in the corporate world, I thought a lot about agency life. I figured working with a variety of different clients would be really exciting and challenging. Friends, I had no idea Read More

Filed Under: Client Management, Freelance Work Tagged With: balancing clients, business, client management, communication, consultant clients, contract work, don't panic, don't panic management, entrepreneurship, freelance, freelance clients, freelance work, Leadership, management, productivity, productivity tips, shannon wurthman, virtual teams, workload, workplace productivity

Awesome Customer Experiences Inspired By Ducks (Yes, Ducks!)

March 2, 2016 by Becca Vaclavik Leave a Comment

Awesome Customer Experiences Inspired By Ducks (Yes, Ducks!)

Have you ever watched a duck swim? You have, probably—but have you paid close attention to the mechanics of it? Even when ducks are moving along at top speed, paddling furiously under the water, they Read More

Filed Under: Client Management, Freelance Work, Small Business Tagged With: becca vaclavik, client happiness, customer experience, customer service, don't panic, don't panic management, management, managing contractors, VA, virtual assistant

How Much Freelance Work Are You Ready to Take On?

February 5, 2016 by Jaime Hanson 2 Comments

How Much Freelance Work Are You Ready to Take On?

Contrary to what your child's principal may believe, freelance work is most definitely work. But for those who find their own groove, the flexibility, autonomy, and control it brings are worth the effort.

Filed Under: Client Management, Freelance Work Tagged With: contract work, contractor, contractors, copywriter, don't panic, don't panic management, freelance, freelance work, freelancer, freelancers, how to become a freelancer, jaime hanson, virtual assistant, virtual work, where to find freelance work, work from home, working from home, working virtually

6 Qualities of a Happy Virtual Client

September 30, 2015 by Becca Vaclavik 1 Comment

  As Don't Panic Mgmt's resident Client Happiness Manager, I'm in the business of joy. It's my job to make sure the DPM team and their clients all leave work at the end of the day feeling Read More

Filed Under: Client Management, Freelance Work Tagged With: assistant, find a great virtual assistnat, hire a virtual assistant, how to work with a virtual assistant, how to work with an assistant, VA, virtual assistant

Trust The Process: How to Transition Accounts Externally

June 12, 2015 by Jenn Hines Leave a Comment

Last month, I shared our process for seamlessly transitioning a client internally. That plan works great when you’re moving clients between managers within the same organization because there are Read More

Filed Under: Client Management, Freelance Work, Small Business Tagged With: business, entrepreneurship, full-time employee, process, transition, virtual assistant

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