We'd all prefer that our customers be happy all the time. But on the occasion where customer complaints do come through on social media, here's what to do.
With the right work strategies, you can harness the power of multitasking to be more productive while balancing ongoing tasks and long-term plans.
You may have joined the trend on this uber-popular app, but are you making big mistakes that might hurt your brand? Just say no to these snapchat fails.
We love a simple organizational tool that can make a huge impact on easily avoidable mistakes. See how we step up our game with an editorial calendar.
Our business is more than just deliverables and deadlines. See what commitments we've made to ourselves and our clients in our new Social Contract.
How do you know when you’ve outgrown your team’s communication style, and how do you scale those methods while hanging onto what was already working?
Ideas that will give you some guidelines on how to run your own in-person retreat or growth meeting with a small, virtual team.
Tools for writing show notes, plus things I wish I had done in the beginning that would have saved me ~so~ much time.
Ask yourself these questions to make sure you're setting your virtual assistant up for success.
When I started in my official capacity last Friday, I experienced that same paralyzing overwhelm that Shannon mentioned earlier this week. There are so many things to get done! As Jess Read More