The best way to receive the quality of work you want is by giving feedback to your virtual assistant that is well-timed, organized, expertly worded
If you want to feel the freedom of an empty inbox, ask yourself these 4 simple questions. It's easier than you think to get to inbox zero.
Our business is more than just deliverables and deadlines. See what commitments we've made to ourselves and our clients in our new Social Contract.
How do you know when you’ve outgrown your team’s communication style, and how do you scale those methods while hanging onto what was already working?
When I still worked in the corporate world, I thought a lot about agency life. I figured working with a variety of different clients would be really exciting and challenging. Friends, I had no idea Read More
My first few weeks as a remote worker were a revelation. Suddenly, there was no rush-hour commute, and no trudging through the snow to the train before sunrise. I could spend extra time over the Read More
A virtual assistant is likely to find him or herself one day charged with the hefty task of booking travel for a client. The art of booking travel, whether for business or pleasure, can be stressful — Read More
Have you ever wondered if there might be some unknown way to finish all the things in a day/week/month that you need to finish? Do you find yourself exclaiming “There aren’t enough hours in the day!” Read More
A few weeks ago, Jess introduced our team to a productivity tool that has quickly become my new favorite cool thing of 2014. I've spent most of this year singing the praises of Sococo and Dragon Read More
If there’s one thing that has always been a struggle for me in my professional life, it’s been admitting when I’ve made a mistake or simply when I was wrong about something. It’s a trait I’ve always Read More