Don't Panic Management

Proactive, neighborly virtual assistants to help you turn chaos into contentment, frustration into focus, and panic into productivity.

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Tools, Tips, and Treats for Living the VA Life [October 2019]

October 30, 2019 by Laura Capello Leave a Comment

Tools, Tips, and Treats for Living the VA Life [October 2019]

Our curated list of the month's best tools, tips, tricks, and treats for virtual assistants has arrived, just in time for Halloween.

Filed Under: Freelance Work Tagged With: business growth, customer experience, efficiency, mental wellness, productivity, tips, tools, tricks, virtual assistant

Handling Customer Complaints on Social Media with Grace

August 22, 2016 by Emily Hansel 1 Comment

Handling Customer Complaints on Social Media with Grace

We'd all prefer that our customers be happy all the time. But on the occasion where customer complaints do come through on social media, here's what to do.

Filed Under: Community Management, Small Business, Social Media Tagged With: customer complaints, customer experience, customer service, don't panic, don't panic management, Don't Panic Mgmt, emily hansel, social media strategy

Awesome Customer Experiences Inspired By Ducks (Yes, Ducks!)

March 2, 2016 by Becca Vaclavik Leave a Comment

Awesome Customer Experiences Inspired By Ducks (Yes, Ducks!)

Have you ever watched a duck swim? You have, probably—but have you paid close attention to the mechanics of it? Even when ducks are moving along at top speed, paddling furiously under the water, they Read More

Filed Under: Client Management, Freelance Work, Small Business Tagged With: becca vaclavik, client happiness, customer experience, customer service, don't panic, don't panic management, management, managing contractors, VA, virtual assistant

Recent Posts

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  • How to Build a Crisis-Proof Social Media Calendar
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