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Handling Customer Complaints on Social Media with Grace

August 22, 2016 by Emily Hansel 1 Comment

Handling Customer Complaints on Social Media with Grace

We'd all prefer that our customers be happy all the time. But on the occasion where customer complaints do come through on social media, here's what to do.

Filed Under: Community Management, Small Business, Social Media Tagged With: customer complaints, customer experience, customer service, don't panic, don't panic management, Don't Panic Mgmt, emily hansel, social media strategy

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