You conducted a social media audit and found out all sorts of cool things about your biz. Here's how to implement a social strategy based on your findings.
Social media audits are a great way to see where you stand in the social media world compared to your competitors and compared to industry best practices.
We'd all prefer that our customers be happy all the time. But on the occasion where customer complaints do come through on social media, here's what to do.
Starting new things tends to give me ALL THE FEELS all at once. Scared, excited, overwhelmed, invigorated, exhausted, ecstatic... Needless to say, it’s A LOT for one person to handle. So when I was Read More
We hear a lot these days about the glorification of BUSY. Everyone is too busy to cook dinner (guilty!), too busy to work out (getting better at this one!), too busy to take care of ourselves (working Read More
If you’re an introvert like me, meeting new people can sometimes be a little intimidating. It’s always exciting to make new friends or meet new clients, but I tend to get a little nervous, too! What Read More
When considering your social media planning process, I like to keep the "measure twice, cut once" metaphor in mind. While this might not completely hold up when constructing a Social Media Editorial Read More